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    IMEI numbers and de/pre-registration

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    • J
      Jonathan Carter last edited by

      I am now (after upgrading) sending data but I don’t see it in the portal.

      I copy/pasted the IMEI number from the AT command so I am sure it is the correct one. But I thought - maybe it was pre-registered because I know on the sodaq forum they imply pre-registration.

      Does anyone know if I can see if my IMEI number was already pre-registered and if this is the case , can I de-register.

      Also if it was pre-registered and I register it again in my portal , does the data get split and sent to both portal accounts or will I never see the data until I de-register it elsewhere.

      Jonathan

      1 Reply Last reply Reply Quote 0
      • J
        Jonathan Carter last edited by

        Just to be clear , I am using a sketch that I installed on an already upgraded board and it is working , so I have one IMEI registered in my account and it is receiving data perfectly , so I know it is not a software issue

        1 Reply Last reply Reply Quote 0
        • J
          Jonathan Carter last edited by

          Here is some debug from my sketch

          OK[rdResp]: OK
          [rdResp]: timed out
          >> AT+NMGS=11,"48656c6c6f20576f726c64"
          
          OK[rdResp]: OK
          +NSMI: SENT[rdResp]: +NSMI: SENT
          [rdResp]: timed out
          >> AT+NQMGS
          
          PENDING=0,SENT=36,ERROR=0[rdResp]: PENDING=0,SENT=36,ERROR=0
          OK[rdResp]: OK
          [rdResp]: timed out
          >> AT+NUESTATS
          
          "Signal power",-737[rdResp]: "Signal power",-737
          "Total power",-673[rdResp]: "Total power",-673
          "TX power",-70[rdResp]: "TX power",-70
          "TX time",4721[rdResp]: "TX time",4721
          "RX time",658691[rdResp]: "RX time",658691
          "Cell ID",49702501[rdResp]: "Cell ID",49702501
          "ECL",0[rdResp]: "ECL",0
          "SNR",144[rdResp]: "SNR",144
          "EARFCN",3747[rdResp]: "EARFCN",3747
          "PCI",135[rdResp]: "PCI",135
          "RSRQ",-108[rdResp]: "RSRQ",-108
          OK[rdResp]: OK
          [rdResp]: timed out
          
          1 Reply Last reply Reply Quote 0
          • afzal_m
            afzal_m iotcreators.com team last edited by

            If it’s a Sodaq device, then your IMEI is already registered in the application which Sodag has on our IoT-network. So this should be the reason why your data is not coming through.

            By entering your IMEI no. in your devreg.iot.t-mobile.nl portal, you registered the IMEI in your own application on our IoT-network. Hence, there is a double registration right now so no one is able to receive the data.

            Please send me a direct message with your IMEI number, I can remove the registration in the Sodaq environment. Or you ca nask Sodaq to remove it. 🙂

            J 1 Reply Last reply Reply Quote 0
            • J
              Jonathan Carter @afzal_m last edited by afzal_m

              @afzal_m ************
              thanks

              afzal_m 1 Reply Last reply Reply Quote 0
              • afzal_m
                afzal_m iotcreators.com team @Jonathan Carter last edited by

                @jonathan-carter said in IMEI numbers and de/pre-registration:

                @afzal_m ************
                thanks

                Done!

                J 1 Reply Last reply Reply Quote 0
                • J
                  Jonathan Carter @afzal_m last edited by

                  @afzal_m thanks

                  I tried it and I get this error on sending >

                  +CME ERROR: 513[rdResp]: +CME ERROR: 51

                  is this because I have to no re-register it?

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                  • afzal_m
                    afzal_m iotcreators.com team last edited by

                    Not sure to be honest. Have you already tried to remove it in the devreg-tool en re-register it?

                    1 Reply Last reply Reply Quote 0
                    • afzal_m
                      afzal_m iotcreators.com team last edited by

                      By the way, where did you register your device exactly? I was not able to find an account on your e-mailaddress…

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        Jonathan Carter @afzal_m last edited by

                        @afzal_m I am doing a project for Adriaan van Eck, so I amusing his portal on

                        plafundum2@yahoo.com

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                        • afzal_m
                          afzal_m iotcreators.com team last edited by

                          Ah, ok then I can confirm that there is nothing wrong with the application. 📧

                          Please let me know what happens after re-registering (removing en adding the IMEI).

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            Jonathan Carter @afzal_m last edited by

                            @afzal_m will do

                            J 2 Replies Last reply Reply Quote 0
                            • J
                              Jonathan Carter @Jonathan Carter last edited by

                              @jonathan-carter still the same

                              I also get no success or failure from the module either

                              PENDING=0,SENT=0,ERROR=0[rdResp]: PENDING=0,SENT=0,ERROR=0

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                Jonathan Carter @Jonathan Carter last edited by

                                @jonathan-carter I have a CSQ of

                                +CSQ: 20,99
                                

                                and a STATS of :

                                >> AT+NUESTATS
                                
                                "Signal power",-829[rdResp]: "Signal power",-829
                                "Total power",-720[rdResp]: "Total power",-720
                                "TX power",20[rdResp]: "TX power",20
                                "TX time",11725[rdResp]: "TX time",11725
                                "RX time",311912[rdResp]: "RX time",311912
                                "Cell ID",2362982[rdResp]: "Cell ID",2362982
                                "ECL",1[rdResp]: "ECL",1
                                "SNR",19[rdResp]: "SNR",19
                                "EARFCN",3747[rdResp]: "EARFCN",3747
                                "PCI",352[rdResp]: "PCI",352
                                "RSRQ",-131[rdResp]: "RSRQ",-131
                                OK[rdResp]: OK
                                
                                1 Reply Last reply Reply Quote 0
                                • J
                                  Jonathan Carter @Jonathan Carter last edited by

                                  @jonathan-carter I looked up error 513 in the U-blox datasheets and it is :

                                  513 Module not registered
                                  
                                  J 1 Reply Last reply Reply Quote 0
                                  • J
                                    Jonathan Carter @Jonathan Carter last edited by

                                    @jonathan-carter @afzal_m - can it be that I can’t get it regestered again on the net because this error 513 implies that the module is no longer registered ?

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                                    • afzal_m
                                      afzal_m iotcreators.com team last edited by afzal_m

                                      What I noticed yesterday (in your post with the IMEI), was that the last digit was missing.

                                      And I also see another thing that is causing an issue (and also an improvement for our manuals, thanks!): there are some spaces and brackets in your device name.

                                      So the best thing to do is:

                                      1. Delete both devices (ave … and jc …)
                                      2. Double check the IMEI (should be 15 digits)
                                      3. Register it with a simple device name (alphanumeric)

                                      Please let me know if this works!

                                      J 3 Replies Last reply Reply Quote 1
                                      • J
                                        Jonathan Carter @afzal_m last edited by

                                        @afzal_m attempting now

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          Jonathan Carter @afzal_m last edited by

                                          @afzal_m BINGO!!! it works

                                          1 Reply Last reply Reply Quote 3
                                          • J
                                            Jonathan Carter @afzal_m last edited by

                                            @afzal_m here is another address to “delete” from the pre-registration of SODAQ

                                            357518080040314

                                            thanks

                                            1 Reply Last reply Reply Quote 0
                                            • afzal_m
                                              afzal_m iotcreators.com team last edited by

                                              Just deleted it! 🙂

                                              J 1 Reply Last reply Reply Quote 0
                                              • J
                                                Jonathan Carter @afzal_m last edited by

                                                @afzal_m Works !!!

                                                1 Reply Last reply Reply Quote 0
                                                • J
                                                  Jonathan Carter last edited by

                                                  0_1524074311502_2018-04-18_1957.png

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