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    Help with activation NB-IOT on production device

    iotcreators.com portal & API
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    • J
      JohnHyrde last edited by

      I have a starterkit with NB-IOT sim, and am trying to install this in a device from Digital Matter which is equipped with an U-Blox SARA R410. I’m not allowed to send AT commands, but can configure the device via a back end server.
      It looks like the sim is not working and I’m not able to connect the device.
      How can I check if the sim is OK, since it’s not visible as sim in my portal?

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      • afzal_m
        afzal_m iotcreators.com team last edited by

        Hi John,

        Your sim is active with the correct profile. Can you check if the solution in this topic https://forum.iot.t-mobile.nl/topic/317/geen-at-response-met-sim-kaart/5 will solve your problem?

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