Is there a problem with seeing devices via GUI?
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Today I am totally unable to see my devices through the GUI. I keep getting
– Something went wrong while loading your devices
– Something went wrong. Looks like a connection issue, still have an internet connection?
Of course I tried doing this via another connection, but it still fails. And moreovev I do have a working internet connection.The data of the devices is still coming in through the application server, but I can’t see them in the GUI and I can’t register new devices. Which is what I want desperately to do now.
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Hello,
I have the same problem. Get same error since yesterday evening as Derko.
Greetings Gerrit
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@gerrit-seigers
Hi Gerrit,
Do you know if T-Mobile people are following this forum?
Do you know of any other way to let them know there is a problem?
regards,
Derko
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@derko-drukker @gerrit-seigers indeed there is a license problem we are working on a fix let you know.
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Problem is solved now @Derko-Drukker @gerrit-seigers thanks for your support
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@Eric-Barten
I can see my Devices now, so that part is solved now.
But I’m still not able to register a Device: Something went wrong registering your Device
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@derko-drukker Same here, help!!!
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Volgens mij wordt het forum wel gelezen door T-Mobile. Ik heb wel ooit een email adres gehad van Afzal maar deze werkt ondertussen niet meer voor T-Mobile dacht ik.
Het zou wel makkelijk zijn dat er een ingang is voor het melden van problemen. Wij gebruiken de device voor het meten van CO2 en Methaan en dit is een continue meting waarbij er eigenlijk zo weinig mogelijk meting verloren moeten gaan.Groeten Gerrit