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    2. MarcoPeli
    3. Posts
    M
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    • Posts 36
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    Posts made by MarcoPeli

    • RE: SIM7022

      hi @Tino0945 , could you please write to support@iotcreators.com specifying the imei of the device, your sim card iccid and the device location?

      Thank you very much
      Best Regards
      Marco Peli

      posted in Hardware
      M
      MarcoPeli
    • RE: free Starterkit - order form options. Public IP address.

      hi @Filip9679 !
      yes you will be able to change it later, you can always end your starterkit project and create another one with a different type, and if you have any issue doing that you can write me here and i will do it for you šŸ˜‰
      I suggest you to chose the option ā€œVia webhooks and off-the-internetā€, so that you will be able to use iotcreators services later if you like.
      If you only plan to only connect to public ip addresses though, registration is not even mandatory, you cna just insert it in your device and start using it.
      You will have to setup the correct apn to work with public or iotcreators services.
      To connect to public ip addresses, use apn internet.gma.iot
      To connect to iotcreators services, use apn scs.telekom.tma.iot

      Sim card works in many different countries, you can see a list here: https://docs.iotcreators.com/docs/roaming-mobile-iot-networks

      Hope this helps!

      Thank you,
      Best regards
      Marco Peli

      posted in Network & Coverage
      M
      MarcoPeli
    • RE: NBIOT coverage Greece

      hi @Christos1080 , happy to have you on board!
      To answer your questions:
      3. Yes, you can use iotcreators sim cards under cosmote in greece (nb-iot only, lte-m not supported)
      4. yes absolutely. Also, if you want to use iotcreators services, the only way to access them is to use iotcreators sim cards
      5. I searched for your modem and it seems that supports nb-iot and lte-m, so itcreators sim cards should work

      If you have any other questions, do not hesitate to ask! šŸ˜‰

      Best Regards
      Marco

      posted in Network & Coverage
      M
      MarcoPeli
    • RE: SIM7020E MQTT connection error

      hi @Gayan8090 , to connect to servers outside iotcreators ones, please use apn ā€œinternet.gma.iotā€.
      APN ā€œscs.telekom.tma.iotā€ is only for accessing iotcreators sevices.

      Thank you very much,
      Best Regards
      Marco Peli

      posted in Hardware
      M
      MarcoPeli
    • RE: Planned system update 13.12.2022

      @magnatron hi, yes the update is completed, we had an outage of about 2 minutes at around 10.45 because of it, everything is up and running since then.

      BR Marco

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: Can't seem to connect to network

      hi @Yentl1193, can you please write to support@iotcreators.com specifying your sim card iccid and imei? Thank you!

      Best Regards
      Marco

      posted in Network & Coverage
      M
      MarcoPeli
    • RE: Connecting to T-mobile LTE-M with Quectel BG95

      hi @GrandPep , can you please write to support@iotcreators.com, specifying the device imei and your sim card iccid?

      Thank you!
      BR
      Marco

      posted in Hardware
      M
      MarcoPeli
    • RE: listening port

      @trick2011 , to help you troubleshoot your problem, you can also refer to our docs here that explains eDRX: https://docs.iotcreators.com/docs/nb-iot-network-information, and also here on the official gsma website you can find infos about the edrx parameters in europe https://www.gsma.com/iot/mobile-iot/roaming/ . Also, to be able to send data to your device through eDRX, you will need to send at least one payload from the device to our platform, because the mobile network needs to know the ip address of your device in order to correctly forward the message through eDRX.
      Hope this helps!

      BR
      Marco

      posted in Hardware
      M
      MarcoPeli
    • RE: listening port

      hi @trick2011, edrx is supported in the netherlands, i know that under roaming with vodafone libertel it works perfectly

      posted in Hardware
      M
      MarcoPeli
    • RE: listening port

      ji @trick2011 , that means that our api is properly working. please verify on your device that edrx is enabled. Also, edrx is not supported everywhere, where is the device located?

      posted in Hardware
      M
      MarcoPeli
    • RE: listening port

      hi @trick2011 , i see that you have edrx enabled (or it seems so, i am not completely familiar with your modem). in this case, to send data to the device you can use our edrx api explained here https://docs.iotcreators.com/reference/send-base64-edrx-downlink-message , so that you don’t need to send data in order to receive.

      Hope this helps!

      BR
      Marco

      posted in Hardware
      M
      MarcoPeli
    • RE: UDP payload - only sometimes

      @magnatron can you please share at what times you are experiencing this lack of messages and how many messages you expected? please write to support@iotcreators.com specifying the imei of the device and iccid of sim card
      Thank you
      BR Marco

      posted in Network & Coverage
      M
      MarcoPeli
    • RE: Callback/Webhook not working

      hi @foorschtbar , can you please write to support@iotcreators.com, specifying there the imei of your device and your simcard iccid?

      Thank you!
      Best Regards
      Marco

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: Unable to reach TCP server externally (from internet)

      @Reinier-Hasper yes exactly, your device under mobile connectivity can open a tcp socket with the remote server and have a bidirectional channel in this way, but not viceversa

      posted in Network & Coverage
      M
      MarcoPeli
    • RE: Unable to reach TCP server externally (from internet)

      hi @Reinier-Hasper , generally speaking, you cannot be reached from the internet even with the public apn. That is how basically all mobile carriers work, you are effectively behind a private network and thus cannot be reached from the external world.

      Hope this clarifies,

      BR
      Marco Peli

      posted in Network & Coverage
      M
      MarcoPeli
    • RE: Cannot add IMEI to starterkit project

      @Reinier-Hasper hi Reinier, can you please send me the imei of your device to my email info@marcopeli.it ?

      thank you!
      BR
      Marco

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: Any way to avoid PUT check upon registering Application ?

      Also, please do not post sensible data like authorization tokens here, i deleted it šŸ˜‰ thank you!

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: Any way to avoid PUT check upon registering Application ?

      @soster did you already try to register you apllication with postman or from our docs page? https://docs.iotcreators.com/reference/register-application-url

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: Any way to avoid PUT check upon registering Application ?

      Hi soster, i misunderstood your request, yes our system needs a PUT for the application registration, i will check this and let you know!

      Marco

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: Any way to avoid PUT check upon registering Application ?

      Hi soster, i actually receive a POST and not a PUT when our systems validate the application, could you please check this?

      Thank you very much,
      Best regards
      Marco Peli

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: My CCID will not register

      Hi Kamiel,
      please do not post sensible data here such as your sim card iccid, i wanted to delete it but i deleted your port instead by mistake, sorry for that!
      You should now be able to add your sim card, please try to register it again in your project.

      If you need further assistance, i am glad to help you!

      Thank you very much
      Best Regards
      Marco Peli

      posted in iotcreators.com portal & API
      M
      MarcoPeli
    • RE: Quectel BG95-M3 C++ Toolchain for Embedded Cortex A7 Processor

      hello, i have no direct experience with that but maybe you mean something like quecopen? i found this on the internet for the bg95 https://forums.quectel.com/t/bg95-m3-ciot-on-quecopen-latest-sdk/11574 , for further informations and software i suggest you to directly inquire quectel.
      Hope this was useful a bit!

      BR
      Marco

      posted in Hardware
      M
      MarcoPeli
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