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    No messages incoming in the api

    iotcreators.com portal & API
    api portal message
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    • J
      Jurriaan Vollebregt last edited by Aleksandra Klinkner

      The 26th and now today, no more messages are comming into the portal. Do more people have this problem? We tried with multiple devices, and multiple modules, all sending the messages, but none appearing in the portal.

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      • J
        Jurriaan Vollebregt last edited by

        We noticed that the data is coming in our own api but is not displayed in the t-mobile api.

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        • afzal_m
          afzal_m iotcreators.com team last edited by

          Hmm can you check if it helps when you add and remove a dummy IMEI via the GUI?

          https://dyrk.org/tools/imei/

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          • J
            Jurriaan Vollebregt last edited by

            No change, we tried alrdy with multple IMEI’s

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            • afzal_m
              afzal_m iotcreators.com team last edited by

              Just a double check, are the messages still arriving at your application?
              Is it only a problem in our portal?

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              • J
                Jurriaan Vollebregt last edited by

                Yes, they are still coming at our application, and it is only a problem in the t-mobile portal. Last messaged received there is on the 26/10/2020.

                For us it is not a huge problem atm, but I can imagine for new users, it can be frustrating.

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                • afzal_m
                  afzal_m iotcreators.com team last edited by

                  Thanks, this makes everything clear right now. The good thing is, new users with new devices do not have this problem.

                  I’ll let you know when it’s fixed!

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                  • afzal_m
                    afzal_m iotcreators.com team last edited by

                    Can you please test it again?

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      Jurriaan Vollebregt @afzal_m last edited by

                      @afzal_m Srry fr the delay, I have been out a couple of days. But good news. Everything seems to be working fine again!

                      Thank you Afzal.

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