hi @Cees-Meijer , let me report this to the team.

BR
Marco

Hello

I have problems with the portal, forum

Sometimes I have a problem with the website, some functions do not work and the website wants to verify my email ("Additional information is needed to update your account… "), where no iotcreators.com emails come to my email. I ordered a free Starterkit. When filling out the form, I first clicked that I have a SIM card and then unchecked this option and moved on. Then I got an email: “Your project is now ready to go. As you have selected that you already got a SIM card from us, you can start right away.”
but I didn’t check the option (“I’ve already got an IoT Creators SIM card”) that I have a SIM card. I don’t have a SIM card. What to do to get a free SIM card?
What should I do? delete account and create again?

I tried to create a second account on iotcreators.com and place the order again, again I got the email “As you have selected that you already got a SIM card from us, you can start right away.” I did not check this option.

Maybe the site has some errors in saving sessions, user cookies?

@derko-drukker

I think you have been in touch with Roland already, right?

Just to be sure 🙂

Hi @magnatron,

I agree this can be a bit confusing, but this is currently necessary for the portal to work correctly.

Devices added are visible for both

^ This is correct; devices belong to a project and both users belong to the same project.

The application added through portal will NOT be subscribed to devices added through API

^ This a bug and we are working on a fix for this

The application added through API seems tp be subscribed to devices added through portal (or is it?)

^ as far as I know only the subscription of the portal is updated, not your own subscriptions

It’s not possible to verify through portal what you did through API

^ this is correct. As the api provides a lower level access with more flexibility, it is currently not possible to show what you did in the portal.

Most of these issues you can workaround by using the mysubscriptions endpoint you will only see the subscriptions of your own user; not the portal user.

The reasoning behind the different functionality in the api / portal was to have an option for users needing more functionality than offered by the portal (ie: multiple endpoints) by giving them access to the underlying api … downside is the complexity of it.

Ideally the portal should cover all the functionality and we have and we can add an high level api so you can automate all the actions you do in the portal. So if you have any suggestions on what functionality is missing that you need the api for, let us know your use-case so we can see if that is a good fit for integration in the portal.

Hi Peter,

I just contacted you via our support channel so I can do some additional tests to your connection.

Can you please send my your IMEIs as a response to the email which you just got.

Many thanks!

Regards, Roland

You can only add users which are already known in our member-db. Apologies for that.

So after Jaap has created his account at https://porta.iotcreators.com, Pieter should be able to add Jaap as project-member 🙂

Not so much a question as an observation : After registering the second application, no messages arrive. Unlike the first endpoint, which just automatically gets all data from your project, you will have to ‘subscribe’ to the resources of a specific device before the data of that device is sent to the second endpoint.

@Yosiel

That is great. Just reach out when you need assistance again. 🙂

@afzal_m Yes, I tried it few minutes before you wrote here 🙂 and it works!

Thank you very much, we can continue in our small project…

@afzal_m Srry fr the delay, I have been out a couple of days. But good news. Everything seems to be working fine again!

Thank you Afzal.

@Tuyen-Phan I have mailed support@iotcreators with the imei number.

@Cees-Meijer I just got an error message that the email couldn’t be delivered to you email address. Could you please send an email to support@iotcreators.com to make sure I am using the right address?

Thanks!

Cheers.

@Roalnd-Baldin
Thanks for helping, but not working.

AT+CSOSEND=0,22,"48656c6c6f20576f726c64" OK

Sim7020 working with hex length, not with the byte, so I tried with hex format, but the message not arrived the iotcreator and Beecaptor.
Can you anything idea?

Thanks all!

@rhalflex : Hi, no that is definitely not the data I expect.

Thanks. We’re checking again. Get back to you soon…

Unfortunately it didn’t work out, what we tried yesterday. Please follow this topic for new updates.

@eric-barten I didn’t register the device in the att assets.

I’ve received some messages in the debug tab, but it has a delay of a day??

Now I have registered the device with the IMEI in the assets tab and I sent some test messages but I’m currently not receiving any.

If your device has transmitted data it has "auto registered’ to the main account and can not be claimed by any project account anymore. Everyday at approx. 8 AM devices get cleared again from the main account and can be registered again.

Hoi @David-van-Manen ik zie dat we hier nooit op gereageerd heb. Het toevoegen van een poortnummer op de juiste plaats moet gewoon kunnen. Wel moet er een webserver draaien die in eerste instantie 200 OK respons geeft op een leeg bericht.