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    • D

      Registeriing IMEI via Portal changed?
      iotcreators.com portal & API • register imei portal • • Derko Drukker

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      afzal_m

      @derko-drukker

      I think you have been in touch with Roland already, right?

      Just to be sure šŸ™‚

    • magnatron

      Possible to lift discrepancies between Portal/API users
      iotcreators.com portal & API • api portal confusion • • magnatron

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      Ederuiter

      Hi @magnatron,

      I agree this can be a bit confusing, but this is currently necessary for the portal to work correctly.

      Devices added are visible for both

      ^ This is correct; devices belong to a project and both users belong to the same project.

      The application added through portal will NOT be subscribed to devices added through API

      ^ This a bug and we are working on a fix for this

      The application added through API seems tp be subscribed to devices added through portal (or is it?)

      ^ as far as I know only the subscription of the portal is updated, not your own subscriptions

      It’s not possible to verify through portal what you did through API

      ^ this is correct. As the api provides a lower level access with more flexibility, it is currently not possible to show what you did in the portal.

      Most of these issues you can workaround by using the mysubscriptions endpoint you will only see the subscriptions of your own user; not the portal user.

      The reasoning behind the different functionality in the api / portal was to have an option for users needing more functionality than offered by the portal (ie: multiple endpoints) by giving them access to the underlying api … downside is the complexity of it.

      Ideally the portal should cover all the functionality and we have and we can add an high level api so you can automate all the actions you do in the portal. So if you have any suggestions on what functionality is missing that you need the api for, let us know your use-case so we can see if that is a good fit for integration in the portal.

    • Uta

      Software Release Log
      iotcreators.com portal & API • thething releaselog portal bugs bugfixes • • Uta

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      Florian Duecker

      Release Notes - IoT Creators - Version 1.0.42 (directly follows after 1.0.39) - Released 05.12.2022

      This was a bigger release with the main focus on rebuilding our portal backend. But we also have release some cool new features.

      Here is the overview:

      Bugs
      *[IC-5495] - User with existing starterkit project land in order flow when clicking on ā€œtry for freeā€ on homepage
      *[IC-5366] - Non-IP device shows UDP in its details
      *[IC-5489] - Shown number of devices does NOT meet real number

      New Features
      *[IC-5490] - Adding LoRaWAN (via the The Things Network) as protocol option
      *[IC-5449] - LoRaWAN: Control with a checkbox if the device shall be created in LoRaWAN network server as well
      *[IC-5473] - Create virtual Device via GUI
      *[IC-5492] - Implement unscheduled uplink send in GUI
      *[IC-5469] - Automatically add an uplink-message-tag when the user register a device
      *[IC-4967] - Invoice due dates in portal

      Story
      *[IC-5487] - Adjusted dropdown options for protocol selection when registering devices
      *[IC-4984] - Adjust the FE to work with integer instead of FP numbers
      *[IC-5379], [IC-5381], [IC-5400], [IC-5448], [IC-5486] - Security Improvements
      *[IC-5485], [IC-5311]- Data Privacy Improvements

      Backend
      *[IC-5344], [IC-5474], [IC-5475], [IC-5476], [IC-5477], [IC-5478], [IC-5479], [IC-5499] to [IC-5505] - BE refactoring tasks (Merge, simplify and merge services) and bugfixes based on testing
      *[IC-4968] - invoices linked to a user instead to a contract

    • magnatron

      Platform down
      iotcreators.com portal & API • error urgent api portal • • magnatron

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      Florian Duecker

      CLOSED: Issue resolved.

    • B

      The message never arrives from the device
      Network & Coverage • udp connection portal • • bakonyip95

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      Roland Baldin

      Hi Peter,

      I just contacted you via our support channel so I can do some additional tests to your connection.

      Can you please send my your IMEIs as a response to the email which you just got.

      Many thanks!

      Regards, Roland

    • pieterhoenderken

      Getting a 500 error when adding project members
      iotcreators.com portal & API • portal • • pieterhoenderken

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      afzal_m

      You can only add users which are already known in our member-db. Apologies for that.

      So after Jaap has created his account at https://porta.iotcreators.com, Pieter should be able to add Jaap as project-member šŸ™‚

    • Roland Baldin

      How to create a second application URL?
      iotcreators.com portal & API • portal application-url • • Roland Baldin

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      Cees Meijer

      Not so much a question as an observation : After registering the second application, no messages arrive. Unlike the first endpoint, which just automatically gets all data from your project, you will have to ā€˜subscribe’ to the resources of a specific device before the data of that device is sent to the second endpoint.

    • L

      Quectel BC95-G problem with receive the "Hello Device" downlink message
      iotcreators.com portal & API • quectel sodaq portal gui downlink • • lbr

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      afzal_m

      @Yosiel

      That is great. Just reach out when you need assistance again. šŸ™‚

    • R

      No messages coming to the GUI portal
      iotcreators.com portal & API • devkit gui portal downlink ublox nb-iot slovakia • • Roman Dikej

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      R

      @afzal_m Yes, I tried it few minutes before you wrote here šŸ™‚ and it works!

      Thank you very much, we can continue in our small project…

    • J

      No messages incoming in the api
      iotcreators.com portal & API • api portal message • • Jurriaan Vollebregt

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      J

      @afzal_m Srry fr the delay, I have been out a couple of days. But good news. Everything seems to be working fine again!

      Thank you Afzal.

    • T

      Cannot register device
      iotcreators.com portal & API • device registration quectel portal • • Tuyen Phan

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      T

      @Tuyen-Phan I have mailed support@iotcreators with the imei number.

    • Cees Meijer

      Unable to register / delete device
      iotcreators.com portal & API • registration portal api device • • Cees Meijer

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      Roland Baldin

      @Cees-Meijer I just got an error message that the email couldn’t be delivered to you email address. Could you please send an email to support@iotcreators.com to make sure I am using the right address?

      Thanks!

      Cheers.

    • B

      SIM7020E can't communicate with T-mobile and Beeceptor.
      iotcreators.com portal & API • simcom nb-iot portal gui at command api application-url • • bakonyip95

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      B

      @Roalnd-Baldin
      Thanks for helping, but not working.

      AT+CSOSEND=0,22,"48656c6c6f20576f726c64" OK

      Sim7020 working with hex length, not with the byte, so I tried with hex format, but the message not arrived the iotcreator and Beecaptor.
      Can you anything idea?

      Thanks all!

    • D

      Nodes stopped sending data
      iotcreators.com portal & API • sodaq portal • • Derko Drukker

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      D

      @rhalflex : Hi, no that is definitely not the data I expect.

    • afzal_m

      No device data in GUI
      iotcreators.com portal & API • gui portal downlink • • afzal_m

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      afzal_m

      Thanks. We’re checking again. Get back to you soon…

    • V

      Quectel BC66 sending messages but not received in the T-mobile NL Portal
      Network & Coverage • network portal config connection • • Vangaever

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      afzal_m

      Unfortunately it didn’t work out, what we tried yesterday. Please follow this topic for new updates.

    • R

      No messages received at AllThingsTalk
      iotcreators.com portal & API • t-mobile nl allthingstalk application-url portal • • Robin Finkers

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      R

      @eric-barten I didn’t register the device in the att assets.

      I’ve received some messages in the debug tab, but it has a delay of a day??

      Now I have registered the device with the IMEI in the assets tab and I sent some test messages but I’m currently not receiving any.

    • I

      Can't register IMEI in the GUI
      iotcreators.com portal & API • t-mobile nl arduino registration gui portal • • IoT Arista

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      E

      If your device has transmitted data it has "auto registered’ to the main account and can not be claimed by any project account anymore. Everyday at approx. 8 AM devices get cleared again from the main account and can be registered again.

    • D

      Data naar eigen application server sturen
      iotcreators.com portal & API • account starter kit portal • • David van Manen

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      E

      Hoi @David-van-Manen ik zie dat we hier nooit op gereageerd heb. Het toevoegen van een poortnummer op de juiste plaats moet gewoon kunnen. Wel moet er een webserver draaien die in eerste instantie 200 OK respons geeft op een leeg bericht.

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