@magnatron yes this is a known bug unfortunately and we already requested a fix from our vendor. In case that the device is not functional at the moment or the device data aren’t forwarded to the correct application URL please send the IMEI to our support mailbox, we’ve got a workaround to fix it for you.
hey, I have a new device (kind of an IOT device) with eSim, it is supposed to be prepaid, but I don’t know how to check the details, and whether it has global data plan already.
I don’t have the number, can have the imsi number
hey, I have a new device (kind of an IOT device) with eSim, it is supposed to be prepaid and activated, but It is not connecting and I don’t know how to check the details, and whether it has global data plan already.
I don’t have a phone number or anything, can have the imsi number.
If your device has transmitted data it has "auto registered’ to the main account and can not be claimed by any project account anymore. Everyday at approx. 8 AM devices get cleared again from the main account and can be registered again.
all of our SIMs for M2M and IoT are G-SIMs, which means that technically they are always roaming. So a query for the registration state, for instance with AT+CEREG, should always yield: 5.
On our testcards, we have currently no HPLMN deployed. For this reason the modem searches for a suitable network and will consider any NB-IoT network on the supported bands.
To make sure that the modem will only connect to the DT network, you can either fall back to manual network selection (PLMN-Id=26201), or restrict the supported bands to band 8. This will exclude any operators in Germany for which we have not yet roaming agreements.