Should be fixed now!

@magnatron yes this is a known bug unfortunately and we already requested a fix from our vendor. In case that the device is not functional at the moment or the device data aren’t forwarded to the correct application URL please send the IMEI to our support mailbox, we’ve got a workaround to fix it for you.

@afzal_m Yes of course, I’ve sent them via PM. Thanks for the quick response!

I see successful connections in our backend and will send you details by email.

@Thorsten-Krautscheid
Hi Thorsten,
thanks a lot for your reply. I will test the things you suggested but it might be a few days until I reply here with the results.

Regards,
Lorenz

@afzal_m I have just checked our logs over the last two weeks. They are full of registration messages, and the last one is on February 20.

hey, I have a new device (kind of an IOT device) with eSim, it is supposed to be prepaid, but I don’t know how to check the details, and whether it has global data plan already.
I don’t have the number, can have the imsi number

the embedded sim is MFF2-QNF8

how can I proceed?

#eSim #germany

hey, I have a new device (kind of an IOT device) with eSim, it is supposed to be prepaid and activated, but It is not connecting and I don’t know how to check the details, and whether it has global data plan already.
I don’t have a phone number or anything, can have the imsi number.

the embedded sim is from the family MFF2-QNF8

how can I proceed?

Thanks

@Tuyen-Phan I have mailed support@iotcreators with the imei number.

@Cees-Meijer I just got an error message that the email couldn’t be delivered to you email address. Could you please send an email to support@iotcreators.com to make sure I am using the right address?

Thanks!

Cheers.

Unfortunately it didn’t work out, what we tried yesterday. Please follow this topic for new updates.

@afzal_m said in Add subscriptions via api:

Thanks a lot @JeroenD. Maybe you are not aware of it but last month with did a major update on the document library after two years. But we only focused on the devices part.

In August we will update the API part as well :-)
@Roalnd-Baldin is already working on it.

Nice @afzal_m :D

Unfortunately it didn’t work out, what we tried yesterday. Please follow this topic for new updates.

@afzal_m Bedankt !!

Yes it’s working now. Thank you!

If your device has transmitted data it has "auto registered’ to the main account and can not be claimed by any project account anymore. Everyday at approx. 8 AM devices get cleared again from the main account and can be registered again.

@inge-eriksen
Hi Inge,

all of our SIMs for M2M and IoT are G-SIMs, which means that technically they are always roaming. So a query for the registration state, for instance with AT+CEREG, should always yield: 5.
On our testcards, we have currently no HPLMN deployed. For this reason the modem searches for a suitable network and will consider any NB-IoT network on the supported bands.
To make sure that the modem will only connect to the DT network, you can either fall back to manual network selection (PLMN-Id=26201), or restrict the supported bands to band 8. This will exclude any operators in Germany for which we have not yet roaming agreements.

Best regards,
Thorsten

Does it also work for @trick2011 now?