Hi, the only thing that that I know of are these individual coverage maps right here: https://iotcreators.com/en/coverage-eu/.
@Ronan-Lacroix: Do we have anything else beside that available?
It’s not like we really have a choice (just kidding, of course!)
Thanks for your nice words! We do appreciate this kind of feedback and are happy that our effort and dedication is shown We are all super excited to be part of this community and help you making your ideas come to live!
I will pass this feedback back to the rest of the team. The last few days were really stressful and I’m sure that everybody will be happy to hear your kind words!
Hi @magnatron and everybody else who was affected:
I’m really sorry that the process was not as smooth as we all have wished for. And if it caused any inconvience, I apologize for this.
We have planned and tested this for month, but you never know how a productive system behaves even though everything went smoothly in a testing environment.
As Afzal said, we had our reasons to do this during “office hours”. We have discussed other options, but that seemed to be the most reasonable way for us to do it as we do have critical devices sending data 24h (so from that perspective our office hours are 24/7).
Did everything go as planned today? No. But we will learn from this and hopefully we can make it better next time. We were super transparent as soon as we realized that there were some problems and updated our community as much as possible while troubleshooting the problems.
Hopefully the next attempt will more smooth. Thanks for your understanding.
As Afzal said, our SIMs are PIN-free and should work out-of-the-box. So make sure the SIM card is installed correctly and all of the components do work correctly.
I also recommend to check out our documentation library.
We have a step-by-step tutorial for the BG-96: https://docs.iotcreators.com/docs/_-quectel-bg96-tuino096
@Cees-Meijer Thanks for the motivating words!
@rgb93 No worries, the IMEI is gone. Have you tried to change it to CoAP via the portal’s interface?
we know that bugs are frustrating, but let’s keep track on them together so we can fix them ASAP. If you encounter any other problems, please let us know here.
These are the bugs that we are aware of and working on
one of our customers have been using https://opencellid.org/ in the past for cell-id localization. Telekom is also working together with Polte which offer an IoT localization API. You can learn more here: https://iotcreators.com/en/iot-location-api/ and sign up if you want to try it.
@magnatron I sent you an email with more info on the MFF2 sims and I will manually sent you some MFF2. Please don’t be mad at me, but I need to moderate this thread a little bit as we now start to talk also about other stuff like migration communication which nothing has to do with bugs - I move some of the posts to the migration thread.
Thanks for the feedback. I’m not sure if I will be able to fix this by myself then. I will take another look at it, but I cannot promise a quick fix right now We want to update the forum to a newer version soon, maybe I will have more customization options then as well (removing the time limitation).
Hi, I made some changes to our forum settings. Theoretically, you should now be able to edit or delete posts (which have no replies) within the first hour after posting. Would be happy to get some feedback if this works.
We see the system is coming back again (uplink should be fine; downlink is still recovering) - do you still encounter any problems?
Thanks Maarten for letting us know. We are aware of this issue and are troubleshooting it right now.