The message never arrives from the device

  • Hi,
    I’d like to send my first message to iotcreators, but the message never arrive to there. I have three devices: simcom7020e, Arduino mkr1500, bc95-g, but the case is same.
    I can connect to Hungary’s network, got an ip address. I can ping to udp server, but after send message, that isn’t arrive.
    I spoke with iotcreators about half years ago and for his suggestion I bought new devices, but the problem wasn’t solve.
    Do you have any idea what the wrong is?
    Thanks all, Peter

  • Deutsche Telekom IoT

    Hi Peter,

    I just contacted you via our support channel so I can do some additional tests to your connection.

    Can you please send my your IMEIs as a response to the email which you just got.

    Many thanks!

    Regards, Roland