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    [RESOLVED] API does not respond in a timely manner

    iotcreators.com portal & API
    problem api urgent
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    • magnatron
      magnatron last edited by Florian Duecker

      Several calls to the API are timed out with status 504.

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      • Florian Duecker
        Florian Duecker iotcreators.com team last edited by

        Thanks Maarten for letting us know. We are aware of this issue and are troubleshooting it right now.

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        • Florian Duecker
          Florian Duecker iotcreators.com team last edited by

          We see the system is coming back again (uplink should be fine; downlink is still recovering) - do you still encounter any problems?

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          • magnatron
            magnatron last edited by

            Do you mean that this was not so much an issue of the API but of the whole platform?

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            • magnatron
              magnatron last edited by

              It would be nice if you could expose a status-page so I can first check if you are already aware and don’t have to start these threads when we notice things going wrong on our end.

              Any chance of getting something like that up any time soon?

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              • afzal_m
                afzal_m iotcreators.com team last edited by afzal_m

                The status-page is on the backlog. But… have you forgotten you phone again? 😛

                With regards to you question: yes it is a general problem on the entire platform and it is even bigger then only iotcreators.com.

                https://status.aws.amazon.com/#EU_block <=-- check out the health status of AWS resources in Frankfurt.

                magnatron 1 Reply Last reply Reply Quote 1
                • magnatron
                  magnatron @afzal_m last edited by

                  @afzal_m
                  Got my phone here. I see your messages now. 😳
                  Thanks

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