Topics created by Uta

Finally some good news: the system has been up again since this morning around 9 and since 10 without further disturbance. The team was able to stabilize the system further and currently we don’t see any more issues.

We will come back to you in the next days to give you some more insights on what happened and what we plan to do in order to prevent this from happening again.

Thanks for being patient with us.

BR
Florian

Deutsche Telekom will upgrade their NB-IoT platform in order to proactively increase the capacity and make it more scalable and robust for the future. Doing this, we benefit from better feature set (like using NB-IoT and LTE-M traffic through the same VPN tunnel) as well as security hardening.
The migration of our APN “cdp.iot.t-mobile.nl” to the new platform will be performed by the Deutsche Telekom Core Network team automatically. It does not require any activity from your side, so there is no need for new configuration of your IoT solution or anything alike.

Maintenance window:
May 10th, 2022 at 4:00 am CEST
May 17th, 2022 at 4:00 am CEST

Service Interruption:
There will be a service interruption for approx. 45 minutes during the night. The devices will lose the PDP connection and need to create a new IP session at the end of the maintenance window. After the new platform starts operation, the devices will re-login to the network automatically and will get a new IP address.

Experience from other customers:
This maintenance work was already performed for the customers located in Germany. We didn’t receive incident reports related to this change. That’s why we’re optimistic that it will run smoothly for the IoT Creators APN as well.

Please contact me/us in case you’ve got any questions or doubts and concerns.

We apologize for the inconvenience and are optimistic that you’ll benefit in the future from that change.

@uta I might be biased, but I love it. Thanks a lot - great work 👍

Btw: our goal is also to minimize signaling storms from inefficient IoT devices not supporting the TS.34 Radio Policy Manager (RPM) feature. What’s your experience with TS.34 RPM so far?

@Stefan-de-Lange thanks for your feedback. We are deploying a more robust architecture in a few weeks’ time. That has confirmed performance improvements. Some pages you may try to load are top-heavy, so they can take a few seconds to pull down all supplier logos and product pictures (e.g. the modems page, where we have almost 150 modules integrated).

@Uta is referring to the IoT Solution Optimizer which can be found under the “SERVICES” node. If you click on the link under “virtual twin technology” in the description, you can open a product brief to learn more…

And speaking of learning more, under “LEARN” we have a lot of great information in the “Technology Cards” library.

Take care!
Miguel